Delivery
Please note. we currently only
deliver to addresses in the United Kingdom mainland but hope
to extend our delivery area soon.
All deliveries are subject to stock
availability and authorisation of your payment.
We endeavour to deliver the goods you
have ordered within 7-10 working days from receipt of your
order.
We can either deliver your order to the
billing address for the card you use to pay for your order, or you
can specify a workplace address at checkout. The delivery address
must be in the UK (i.e. has a Royal Mail postcode).
Delivery and handling are £5.95 for
orders under £40, orders over £40 qualify for free
delivery.
Your order will be delivered to you
during office hours (8-6pm), Monday to Friday . We are
unfortunately unable to specify the time at which the goods will be
delivered to you.
A signature will be required on delivery
of the goods to you. Receipt of a signature at the delivery address
will be proof that the order has been delivered.
Returns
We accept returns via post. Before
returning an item you must obtain a returns authorisation number
from us, please either call 020 8974 4750 or e-mail: returns@typhooneurope.com. Please note that if you wish to return
goods under our home approval guarantee, you have 14 days from
receipt of the goods to return them to us.
On cancellation for whatever reason, you
must return the Goods which we have delivered to you. If the goods
are faulty, incorrect or damaged we will meet the cost of return
and (at your option) we will replace or exchange such goods or we
will refund to you the price you paid for the goods plus the
delivery charge. In all other circumstances, we will exchange the
goods or refund you the amount which you paid for the goods, but we
will not refund any costs to return the goods to us or the delivery
charge. This policy is in addition to any statutory rights which
you have as a consumer.
Where you cancel this Agreement because
you think that the Goods are faulty, incorrect or damaged on
delivery please either return them to Typhoon Internet Warehouse,
Unit F200, Deacon Road Business Park, Lincoln, LN2 4JB with proof
of purchase, in the following manner:-
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Goods must be adequately sealed in the original packaging. Please note that the Royal Mail may reject any package that is not adequately wrapped. | |
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Fully complete the returns form included with the delivery package, this will ensure that you receive your refund or replacement goods promptly. | |
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Please make sure that you have addressed the package clearly with the above address. | |
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Make sure that you get a certificate of posting from the Post Office as proof that you have sent the package (the Post Office do not charge for issuing these certificates). |
Please note that, unless the Goods which
you return are faulty, incorrect or damaged, you are responsible
for the costs of returning the goods to us.
